Privacy PolicyThis is the Privacy Policy of Paradise Hotel Busan

Paradise Hotel Busan Co., Ltd. (hereinafter referred to as the “Hotel”) establishes and discloses the personal information processing policy as follows according to Article 30 of the Personal Data Protection Act to protect the personal information of the data subject and to handle the relevant issues quickly and seamlessly.
Hotel’s personal information processing policy may be subject to change followed by laws or guidelines relevant to personal information protection or adjustments of company policies. Revision of the personal information processing policy of the Hotel will be posted on the website.

Display of Key Personal Information (Labeling)

Collection of general personal information

Collection of general personal information

The items of personal information collected vary depending on the service.

items to be collected Name, ID, password, mobile no, etc

※ For details, please refer to the main text of the personal information processing policy.

Retention period of personal information

Retention period of personal information

The collection and retention period of each personal information is as follows.

Paradian Reward Member ( Online, Offline ) Until Membership cancellation

Signature Member ( Online, Offline ) Until Membership cancellation

FITNESS CLUB Member ( Offline ) Until Membership cancellation

Room reservation ( Online, Offline ) 5 years from the date of reservation

Room pre-registration card ( Online, Offline ) 5 years from the date of check-out

TO GO reservation ( Online ) 5 years from the date of reservation

F&B reservation ( Online, Offline ) 5 years from the date of reservation

Experience program reservation ( Online ) 5 years from the date of reservation

Mobile APP(Room guest) ( Online ) Until Membership cancellation

( However, it is 5 years from the date of reservation for mobile door record )

Event reservation ( Offline ) 5 years from the date of contract

Entrustment of personal information processing

Entrustment of personal information processing

In order to improve our services, we are entrusting the processing of personal information as follows.

Entrusted Party G1SOFT , Mac cube , Grid System , CHtech
, Korea Mobile Certification , SUREM , Sundari Spa
, Daewon Cleaning , KICC , HCG
, KT , SK Broadband , IBS Industry , Mr. Devello , MBI Solution
, Taihoinst , Media Solution , SI Group , Paradise Co., Ltd.(The Re-entrusted : SK C&C, SK shieldus) , S1 , Amano Korea

Purpose of personal information processing

Purpose of personal information processing

The purpose of personal information processing varies depending on the service.

information processing Identity verification, provision of service and information, handling complaints, etc

※ For details, please refer to the main text of the personal information processing policy.

Provision of personal information

Provision of personal information

We provide your personal information to share reward points.

Items provided Name, Mobile no., Reward Points

Provision of personal information

Provision of personal information

In order to handle customer opinions and complaints, we have designated a personal information manager, person in charge, and person in charge of complaints handling as follows.

Data Protection Officer Yun, Jin-sang Managing Director -

Data Protection Manager Kim, Hyeon-wook Team lead 051-749-2658

Data Protection Lee, Chang-hee Assistant Manager 051-749-2657

Personal Information Protection and Complaints handling Do, Ki-seong Assistant Manager 051-749-2018

Personal Information Protection and Member Administration Lee, Kwon-hye Assistant Manager 051-749-2012

※ Please locate the mouse cursor over the symbol so that you can review the details. For more information, please refer to the following personal information processing policy.

Table of Contents

The “Personal Information Processing Policy” includes the following contents.

1. 1. Purpose of personal information processing, items to be collected, and retention period
2. 2. Personal information processing of children under 14 years of age
3. 3. Procedures and methods of destruction of personal information
4. 4. Use of personal information outside of purpose and provision of information to third parties
5. 5. Entrustment of personal information processing
6. 6. Measures to guarantee the safety of personal information
7. 7. Matters concerning pseudonymized information processing
8. 8. Matters concerning installation, operation, and refusal of automatic collection devices of personal information
9. 9. Matters concerning the rights, obligations, and exercise methods of the data subject and legal representative
10. 10. Data Protection Officer and Complaint Department
11. 11. Remedies for infringement of rights
12. 12. Matters concerning modifications to personal information processing policy

※ Please click on the table of contents so that you can view the corresponding text.

1. Purpose of personal information processing, items to be collected, and retention period

Hotel collects only the minimum amount of personal information required to manage the Membership, which is limited to adults aged 19 or older. There are no restrictions on using the service even if you do not fill out the optional items. Hotel uses the collected personal information for the following purposes. All information provided by customers will not be used for any purpose other than the stated purpose, and prior consent will be obtained if the purpose of use changes.

1. 1) Collection Scope of Personal Information
   1. a. Required items: Please refer to [Purpose of Personal Information Collection and Use] for details.
   2. b. Optional items: Please refer to [Purpose of Personal Information Collection and Use] for details.
   3. c. The following information is automatically generated while processing usage of online services or service provision. (Records of service used, access logs, cookies, access IP information, and date of visit)
   4. d. Sensitive personal information (race, ethnic group, thoughts, beliefs, place of origin, place of registration, political disposition, criminal records, health condition, and sexuality, etc.) that may infringe on the human rights of the customers is not collected.
   5. e. Once the collected personal information has been pseudonymized so that specific individuals cannot be identified (hereinafter referred to as “pseudonymized information”), we are able to process the information for purposes such as compiling statistics, scientific research, and preserving the records for public benefits.
2. 2) Collection Method of Personal Information
   1. a. Collected through the consent procedure such as the hotel's website, written form, phone/fax, e-mail, etc.
   2. b. Collected through automatic collection and generation of information during the normal service provision process such as consultation history and record, payment record, usage record, etc.
   3. c. When Hotel collects personal information from customers, in principle, Hotel must obtain consent from the Members through legal procedures. Moreover, you must go through the process of signing up for membership at the hotel or agreeing to the terms of use and processing of personal information on the website. If you do not fill out the required items, you will not be able to sign up for Membership or use the service. However, there are no restrictions on Membership registration or use of the service even if you do not fill out the optional items.
3. 3) Personal information items processed without the consent of the data subject
   1. Hotel processes the following personal information items without the consent of the data subject.

      개인정보 수집 및 이용 목적

      Category			Collected Items	Purpose of Collection	Legal Basis	Retention Period
      Online	Room reservation (Homepage)	Required	Name, Mobile no., email, payment detail	Identity verification, provision of service and information, handling complaints, response to customer inquiries	Article 15(1) subparagraph 4 of 「Personal Information Protection Act」(Conclusion and execution of contract)	5 years from the date of reservation
      	Room reservation (landline)	Required	Name, Mobile no.	Identity verification, provision of service and information, handling complaints, response to customer inquiries	Article 15(1) subparagraph 4 of 「Personal Information Protection Act」(Conclusion and execution of contract)	5 years from the date of reservation
      	Room pre-registration card (Mobile/Kiosk)	Required	Name, Date of birth, Mobile no., nationality, gender	Identity verification, adult verification, reservation and payment, facility usage assistance	Article 15(1) subparagraph 4 of 「Personal Information Protection Act」(Conclusion and execution of contract)	5 years from the date of check-out
      	TO GO reservation	Required	Name, Mobile no., email	Identity verification, provision of service and information, handling complaints, response to customer inquiries	Article 15(1) subparagraph 4 of 「Personal Information Protection Act」(Conclusion and execution of contract)	5 years from the date of reservation
      	F&B reservation (Homepage)	Required	Name, Mobile no., email, payment detail	Identity verification, provision of service and information, handling complaints, response to customer inquiries	Article 15(1) subparagraph 4 of 「Personal Information Protection Act」(Conclusion and execution of contract)	5 years from the date of reservation
      	F&B reservation (landline)	Required	Name, Mobile no.	Identity verification, provision of service and information, handling complaints, response to customer inquiries	Article 15(1) subparagraph 4 of 「Personal Information Protection Act」(Conclusion and execution of contract)	5 years from the date of reservation
      	Experience program reservation	Required	Name, Mobile no.	Identity verification, provision of service and information, handling complaints, response to customer inquiries	Article 15(1) subparagraph 4 of 「Personal Information Protection Act」(Conclusion and execution of contract)	5 years from the date of reservation
      Offline	Room registration card	Required	Name, gender, Mobile no., nationality, payment detail	Reservation and payment, Identity verification procedure, facility usage assistance	Article 15(1) subparagraph 4 of 「Personal Information Protection Act」(Conclusion and execution of contract)	5 years from the date of check-out
      	F&B reservation	Required	Name, Mobile no.	Identity verification, provision of service and information, handling complaints, response to customer inquiries	Article 15(1) subparagraph 4 of 「Personal Information Protection Act」(Conclusion and execution of contract)	5 years from the date of reservation
      	Event reservation (wedding/family gathering/banquet)	Required	Name, Mobile no.	Identity verification, provision of service and information, handling complaints, response to customer inquiries	Article 15(1) subparagraph 4 of 「Personal Information Protection Act」(Conclusion and execution of contract)	5 years from the date of contract

4. 4) Personal information items processed with the consent of the data subject
   1. Hotel processes personal information items with the consent of the data subject as follows.
   2. a. Required Consent

      개인정보 수집 및 이용 목적

      Category			Collected Items	Purpose of Collection	Legal Basis	Retention Period
      Online	Homepage Member (Paradian Reward Member)	Required	ID, password, name, gender, date of birth, mobile no., email	Identity verification, provision of service and information, handling complaints, response to customer inquiries	Article 15(1) subparagraph 1 of 「Personal Information Protection Act」(Consent of Data subject)	Until Membership cancellation
      	Signature Member	Required	Name, mobile no., address, payment detail	Identity verification for service provision, membership qualification, benefit provision according to qualification	Article 15(1) subparagraph 1 of 「Personal Information Protection Act」(Consent of Data subject)	Until Membership cancellation
      	Mobile APP(Room guest)	Required	ID, password, name, gender, date of birth, mobile no., email	Identity verification, provision of service and information, Guest room door information and issuance/usage record in order to use Mobile Key	Article 15(1) subparagraph 1 of 「Personal Information Protection Act」(Consent of Data subject)	Until Membership cancellation (However, it is 5 years from the date of reservation for mobile door record.)
      Offline	Paradian Reward Member	Required	Name, gender, date of birth, mobile no.	Identity verification procedure for Member service provision, handling complaints, points accumulation, saving contact number in case of emergency	Article 15(1) subparagraph 1 of 「Personal Information Protection Act」(Consent of Data subject)	Until Membership cancellation
      	Signature Member	Required	Name, gender, date of birth, mobile no., payment detail	Identity verification procedure for Member(Paradian Reward, Signature) service provision, handling complaints, points accumulation, saving contact number in case of emergency	Article 15(1) subparagraph 1 of 「Personal Information Protection Act」(Consent of Data subject)	Until Membership cancellation
      	FITNESS CLUB Member	Required	Name, gender, date of birth, address, contact number, photo, vehicle license plate number	Identity verification procedure for Member(Paradian Reward, FITNESS CLUB) service provision, handling complaints, points accumulation, saving contact number in case of emergency	Article 15(1) subparagraph 1 of 「Personal Information Protection Act」(Consent of Data subject)	Until Membership cancellation

   3. b. Optional consent

      개인정보 수집 및 이용 목적

      Category			Collected items	Purpose of Collection	Legal Basis	Retention Period
      Online	Homepage Member(Paradian Reward Member)	Optional	Address	Identity verification, provision of service and information, handling complaints, response to customer inquiries	Article 15(1) subparagraph 1 of 「Personal Information Protection Act」(Consent of Data subject)	Until Membership cancellation
      	Room pre-registration card(Mobile/Kiosk)	Optional	Vehicle license plate number	Parking discount registration	Article 15(1) subparagraph 1 of 「Personal Information Protection Act」(Consent of Data subject)	5 years from the date of check-out
      Offline	Paradian Reward Member	Optional	Name of company, title, address, email	Identity verification procedure for Member service provision, handling complaints, points accumulation, saving contact number in case of emergency, provision of customized service to customers	Article 15(1) subparagraph 1 of 「Personal Information Protection Act」(Consent of Data subject)Article 50(1) of 「Information and Communications Network Act」(Transmission of advertising information)	Until Membership cancellation
      	Signature Member	Optional	Name of company, title, company contact number, address, nationality, fax number, email	Identity verification procedure for Member(Paradian Reward, Signature) service provision, handling complaints, points accumulation, saving contact number in case of emergency, provision of customized service to customers	Article 15(1) subparagraph 1 of 「Personal Information Protection Act」(Consent of Data subject)Article 50(1) of 「Information and Communications Network Act」(Transmission of advertising information)	Until Membership cancellation
      	FITNESS CLUB Member	Optional	Name of company, company contact number, company address, title	Identity verification procedure for Member(Paradian Reward, FITNESS CLUB) service provision, handling complaints, saving contact number in case of emergency, provision of customized service to customers	Article 15(1) subparagraph 1 of 「Personal Information Protection Act」(Consent of Data subject) Article 50(1) of 「Information and Communications Network Act」(Transmission of advertising information)	Until Membership cancellation
      	Room registration card	Optional	Name of company, email, vehicle license plate number	Room guest assistance, provision of customized service	Article 15(1) subparagraph 1 of 「Personal Information Protection Act」(Consent of Data subject)	5 years from the date of check-out
      	Event reservation(wedding/family gathering/banquet)	Optional	Name of company, title, company contact number, home address, home contact number, email	Identity verification, provision of service and information, handling complaints, response to customer inquiries, provision of customized service to customers	Article 15(1) subparagraph 1 of 「Personal Information Protection Act」(Consent of Data subject)	5 years from the date of contract

5. 5) Hotel may use personal information without the consent of Members to the extent reasonably relevant to the purpose of collection in accordance with the laws and regulation. In this regard, it will be comprehensively considered whether it is related to the original purpose of collection, whether it is predictable considering the circumstances of collection or processing practices, whether it unfairly infringes on the interests of the data subject, and whether necessary measures have been taken to ensure safety, such as pseudonymization or encryption.

2. Personal information processing of children under 14 years of age

1. 1) In order to process personal information of children under 14 years of age, Hotel will obtain consent from the child's legal representative if needed.
2. 2) When Hotel obtains consent from the legal representative regarding the processing of personal information of children under 14 years of age, Hotel may ask the child to provide minimal information, such as the name and contact information of the legal representative. Before entering a facility (BMW Kids Driving) that requires children's information, Hotel will verify the facts by obtaining the consent of the legal representative in the consent agreement form.

3. Procedures and methods of destruction of personal information

1. 1) As soon as the purpose of collecting personal information or the purpose for which it was provided is achieved, the customers' personal information will be destroyed without delay. (However, information collected with the customer's prior consent will be destroyed according to the agreed period.)
   1. a. Usage Period: From the date of service subscription to the date of termination or the end date of the service contract, whichever comes first.
   2. b. Retention Period: For more information, please refer to [ Purpose of collection and use of personal information ] .
2. 2) In cases where it is necessary to retain information for reasons such as confirmation of transaction-related management obligations pursuant to the provisions of the Commercial Act or other relevant laws, information will be retained for the relevant period.
   1. a. Personal information relevant to service usage (log-in records)
      - Legal Basis : Protection of Communications Secrets Act
      - Retention Period : 3 months
   2. b. Records of cancellations of contracts or subscriptions, etc.
      - Legal Basis : The Act on Consumer Protection in Electronic Commerce, etc.
      - Retention Period : 5 years
   3. c. Records of payment and supply of goods, etc.
      - Legal Basis : The Act on Consumer Protection in Electronic Commerce, etc.
      - Retention Period : 5 years
   4. d. Records of consumer complaints or dispute resolution
      - Legal Basis : The Act on Consumer Protection in Electronic Commerce, etc.
      - Retention Period : 3 years
   5. e. Records regarding display / advertisement
      - Legal Basis : The Act on Consumer Protection in Electronic Commerce, etc.
      - Retention Period : 6 months
   6. f. Records of collection / processing and use of credit information etc.
      - Legal Basis : Credit Information Use and Protection Act
      - Retention Period : 3 years
   7. g. In case of overpayment or non-payment of fees or in case of dispute, Hotel will retain the personal information until the issue is resolved.
      - Legal Basis : Article 15(6) of Personal Information Protection Act (justifiable interest of a personal information controller)
3. 3) Destruction method
   1. a. Destruction procedure : Hotel selects personal information for which a reason for destruction has arisen and destroys the same personal information after obtaining approval from the head of the department in charge and the Data Protection Officer.
   2. b. Destruction method : Hotel destroys personal information recorded and stored in forms of electronic files so that the records cannot be reproduced, and shreds personal information recorded and stored in forms of paper documents or incinerates them by using a certified destruction company.

4. Use of personal information outside of purpose and provision of information to third parties

The personal information of customers is used within the scope notified in [Purpose of personal information processing, collection items, retention period], and is not used beyond this scope or provided to other persons, companies, or organizations. However, there are exceptions upon consent of customers or in cases as follows:

1. 1) If needed for billing for the service provided
2. 2) In cases where it is extraordinarily challenging to obtain consent in a regular manner due to economic or technical issues for personal information necessary for the execution of a contract for the service provision
3. 3) In cases where there is a request from a relevant agency for legal or investigative purposes or where there are special provisions in relevant laws and regulations, information may be provided according to legal procedures as stipulated by law. At this time, comprehensive consideration is given to whether “it is related to the original purpose of collection, whether it is predictable considering the circumstances of collection or processing practices, whether it unfairly infringes upon the interests of the data subject, and whether necessary measures have been taken to ensure safety, such as pseudonymization or encryption.”
4. 4) In order to provide customers with higher quality services, Hotel provides personal information only to the minimum extent necessary with the consent of the data subject in accordance with Article 17(1) subparagraph 1 of the 「Personal Information Protection Act」.

   개인정보의 목적 외 사용 및 제3자에 대한 정보 제공

   Provided to	Provided items	Purpose of use	Period of Retention and Usage
   Paradise City	Name, phone no., reward point	To share reward points	Until Reward Membership cancellation(However, it is 5 years for transaction detail)
   Sundari Spa

5. Entrustment of personal information processing

In order to improve service, Hotel may entrust the collection, processing, and management of the personal information of customers to third parties.

1. 1) When entrusting the processing of personal information, matters concerning the relationship between the entrusting party and the entrusted party and the scope of responsibility, etc., are informed in advance in writing, over the phone, via email, or on the website.
2. 2) When entrusting the processing of personal information, matters related to the observance of personal information protection and confidentiality of personal information are explicitly stipulated.
3. 3) In order to provide better service and customer assistance and to facilitate business operations, Hotel entrusts the processing (collection, storage, processing, use, provision, management, disposal, etc.) of personal information of customers to specialized third party companies as follows. For the entrusted parties, Hotel manages the information by stipulating compliance with relevant laws and regulations, prohibition of provision to third parties, liability in case of accidents, and obligation to return/destroy personal information immediately upon termination of the entrustment period.
4. 4) In order to improve services, Hotel collects and analyses personal information of Members by using entrusted companies, and Hotel stipulates the necessary provisions to ensure that personal information is safely managed when entering into an entrustment contract in accordance with relevant laws and regulations.
   1. a. Information regarding the trustee, scope of entrustment, and scope of information sharing will be informed via e-mail, over the phone, or on the website.
   2. b. When entering into an entrustment contract, the service provider must strictly adhere to instructions relevant to personal information protection, maintain confidentiality of personal information, and prohibit provision to third parties. The contract details are stored electronically.
   3. c. In accordance with Article 26(6) of the Personal Information Protection Act, if the trustee re-entrusts the processing of personal information, the consent of Hotel shall be obtained
   4. d. Currently, the trustees of personal information processing and the details of the tasks are as follows.

      개인정보의 위탁 처리

      Entrusted Party(Trustee)	Content of Entrustment
      G1SOFT	Development and maintenance of Office System, Development and maintenance of the homepage
      Mac cube	Homepage DB security, maintenance of homepage DB
      Grid System	Maintenance of DB of Office System, maintenance of DB of employees
      CHtech	Maintenance of Office PC
      Korea Mobile Certification	Identity verification service for homepage sign-up for a Membership
      SUREM	Barcode MMS text sending service, Kakao notification talk sending service
      Sundari Spa	Spa reservation and management
      Daewon Cleaning	Laundry and management
      KICC	Credit card payment service
      HCG	Development and maintenance of HR System for employees
      KT	SMS, MMS text sending
      SK Broadband
      IBS Industry	CCTV operation, guestroom cleaning management
      Mr. Devello	Development and maintenance of Mobile APP
      MBI Solution	Paradise Hotel Busan 1:1 Talk Talk System Solution operation
      Taihoinst	Domestic OTA room reservation automation and Naver reservation automation
      Media Solution	Development and maintenance of Kiosk program
      SI Group	Maintenance of intranet and security equipment
      Paradise Co., Ltd.	Paradise Group Integrated ITO Operation
      S1	Access control to the building and personnel management
      Amano Korea	Parking control system operation

   5. e. The re-entrusted are as follows.

      개인정보의 위탁 처리

      Trustee	The Re-entrusted	Content of Entrustment
      Paradise Co., Ltd.	SK C&C	Paradise Group Integrated ITO Operation
      	SK shieldus	Paradise Group Security ITO Operation

6. Measures to guarantee the safety of personal information

Hotel is taking the following measures to ensure the security of personal information.

1. 1) Management measures : Design, implementation, and performance status review of internal management plan, regular employee training, operation of a dedicated unit
2. 2) Technical measures: Control of access authority to personal information processing systems, installation of access control systems and other relevant protective measures, Internet network blocking measures, encryption of personal information, storage and inspection of access records,security programs installation and update, check-up and improvement of vulnerabilities in personal information processing systems
3. 3) Physical measures: Access control to IT rooms and archives, storage of documents and auxiliary storage media in a safe place by using a locking device, safety measures in order to respond to disasters, control of the entry and exit of auxiliary storage media

7. Matters concerning pseudonymized information processing

1. 1) Purpose of processing
   1. - Paradise Hotel Busan Co., Ltd. uses the collected personal information as follows, by pseudonymizing the personal information so that specific individuals cannot be identified, for the purposes of compiling statistics, scientific research, and preserving public records in accordance with Article 28(2) of the Personal Information Protection Act.
2. 2) Period of processing and retention
   1. - Pseudonymized information is retained for the duration of its use and will be destroyed without delay when the purpose is achieved.
3. 3) Matters concerning provision of pseudonymized information to third parties
   1. - When providing pseudonymized information to third parties, Hotel provides the minimum amount of pseudonymized information required for task processing purposes.
   2. - When providing pseudonymized information to third parties, Hotel signs a contract that reflects compliance requirements that ensure safety, such as prohibiting re-identification of pseudonymized information and prohibiting use for purposes other than the intended purpose.
4. 4) Matters concerning the processing of pseudonymized information

   Category	Purpose of processing	Processed items	Period of Retention and Usage
   Scientific Research	A study on the consumption journey and effects analysis of domestic tourists staying at Luxury Hotels in Busan	Customer information(Name, Date of birth, gender, date of visit) Usage information(Usage type, payment amount), Membership information(Member type, Member tier)	July 31, 2025

5. 5) Matters concerning the provision of pseudonymized information to third parties

   Provided to	Purpose of use	Provided items	Period of retention and use
   Statistics Korea	Combination of the pseudonymized information	Customer information, usage information, Membership information	Until completion of combination of pseudonymized information

6. 6) Matters concerning the entrustment of processing pseudonymized information

   Entrusted to	Entrustment content	Period of Retention and Usage
   NICEZINIDATA	To analyze consumption journey and effects of domestic tourists staying at Luxury Hotels in Busan	July 31, 2025

7. 7) Matters concerning measures to ensure the safety of pseudonymized information pursuant to Article 28(4) of the Act (Obligation to take safety measures for pseudonymized information, etc.)
   1. a. Management measures: Design and implementation of internal management plan, regular employee training
   2. b. Technical measures: Access authority control to personal information processing systems, installation of access control systems, encryption of unique identification information, installation of security programs
   3. c. Physical measures: Access control to IT rooms, archives, etc.

8. Matters concerning installation, operation, and refusal of automatic collection devices of personal information

Hotel installs and operates frequently 'cookies' to store and retrieve customer information. Cookies are small text files sent to the customer's browser by the server used to operate Hotel's website. They are stored on the customer's computer hard disk. Hotel uses cookies for the following purposes.

1. 1) Purpose of use of Cookies etc.
   1. a. To analyze the access frequency and time of visit of Members and non-members on the website, to identify customer tastes and areas of interest, track traces, and to provide targeted marketing and personalized services by reviewing the status of participation in various events and the visit history.
   2. b. Customers have a choice to cookie installation. Therefore, customers can set options in their web browser to allow all cookies, to be informed when a cookie is stored, or to reject storage of all cookies.
2. 2) How to refuse cookie settings
   1. a. You can refuse cookie settings by selecting the options in your web browser to allow all cookies, to confirm each time a cookie is saved, or to refuse to save all cookies.
   2. Hoe to set Example :
      ▶ Allow/Block Cookies in Your Web Browser
         - Chrome : Web browser settings > Privacy and security > Delete browsing history
         - Edge : Web browser settings > Cookies and site permissions > Manage and delete cookies and site data
      ▶ Allow/Block Cookies in Mobile Browsers
         - Chrome : Mobile browser settings > Privacy and security > Delete internet usage history
         - Safari : Mobile Device Settings > Safari > Advanced > Block All Cookies
         - Samsung Internet: Mobile browser settings > Internet usage history > Delete Internet usage history
3. 3) However, if the customer refuses to install cookies, there may be difficulties in providing services.

9. Matters concerning the rights, obligations, and exercise methods of the data subject and legal representative

1. 1) Customers may withdraw their consent to the collection, use, and provision of personal information at any time. They may request to view, correct, suspend processing, or delete personal information. Homepage Members may directly view, change, or delete personal information on the website at 'My Page' or request to view it by using 'Inquiries' menu. Regular Members may visit Hotel and contact the personal information protection officer in writing, over the phone, via fax, or e-mail, to ask for necessary measures, such as destruction, which will be taken without delay.
2. 2) The customer is responsible for any accidents that occur due to entering inaccurate information, and Membership may be revoked if false information such as stolen information from others is used. Moreover, all legal responsibility lies with the person who entered stolen or false information.
3. 3) Customers are entitled to protect their personal information, but they also have the obligation to protect themselves and not to infringe on the information of others. Please make sure that you do not leak your personal information such as your password and that you do not damage other people’s personal information such as posted articles. If you fail to fulfill this responsibility and damage other individual’s information and dignity, you may be punished under the ‘Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.’
4. 4) Requests to view personal information of children under 14 years of age (hereinafter referred to as “children”) must be made directly by the legal representative, and minors over 14 years of age may exercise their rights regarding their personal information themselves or through their legal representative.
5. 5) The right of the data subject to request access to and suspension of processing of personal information may be restricted by Article 35(14) and Article 37(2) of the 「Personal Information Protection Act」.
6. 6) If the personal information is specified as items to be collected in other laws, you cannot request deletion of the personal information.
7. 7) Hotel verifies whether the person exercising the right is the person himself or a legitimate agent.

10. Data Protection Officer and Complaint Department

1. 1) Hotel provides a channel for customers to voice their opinions and file complaints regarding personal information protection at any time and will promptly process and you will be informed of the results of the expedited process via posting on the website of Hotel and by customer service representative.
2. 2) In order to protect the personal information of customers and respond to complaints relevant to personal information, Hotel has appointed a personal information protection officer as follows.

고객 의견수렴•불만처리 및 개인정보 보호책임자

Category	Name	Title	Department	Contact info
Data Protection Officer	Yun, Jin-sang	Managing Director	Executive Room	-
Data Protection Manager	Kim, Hyeon-wook	Team lead	DT	051-749-2658 │ ict@paradian.com
Data Protection	Lee, Chang-hee	Assistant Manager	DT	051-749-2657 | ict@paradian.com
Personal Information Protection and Complaints handling	Do, Ki-seong	Assistant Manager	Marketing	051-749-2018 | gsdo@paradian.com
Personal Information Protection and Member Administration	Lee, Kwon-hye	Assistant Manager	Marketing	051-749-2012 │ khlee@paradian.com

11. Remedies for infringement of rights

In order to obtain remedies for personal information infringement, the data subject may apply for dispute resolution or consultation to the Personal Information Dispute Mediation Committee, the Personal Information Infringement Report Center of the Korea Internet & Security Agency, etc.

• 1) Personal Information Dispute Mediation Committee: (No Area code) 1833-6972 (www.kopico.go.kr)
• 2) Personal Information Infringement Report Center: (No Area code) 188 (privacy.lisa.or.kr)
• 3) National Police Agency: (No Area code) 182 (ecrm.police.go.kr)

12. Matters concerning modifications to personal information processing policy

This personal information processing policy was established on January 1, 2012. If there are additions, deletions, or modifications to the content followed by changes in laws, policies, or security technologies, the reasons for the changes and relevant content will be announced on the website of Hotel at least 7 days prior to implementation.

- Last change date : Apr. 28, 2025

Previous Privacy Policy Aug. 28, 2024 ~ Aug. 9, 2024 ~ Apr. 9, 2024 ~ Feb. 1, 2024 ~ Nov. 21, 2023 ~ Apr. 13, 2023 ~ Dec. 1, 2022 ~ Aug. 5, 2022 ~ Jun. 1, 2022 ~ Oct. 26, 2021 ~ Jun. 28, 2021 ~ Mar. 10, 2021 ~ Aug. 11, 2020 ~ Feb. 4, 2020 ~ May 3, 2019 ~ Aug. 16, 2018 ~ Dec. 7, 2017 ~ Aug. 25, 2017 ~ Aug. 17, 2017 ~ Jan. 25, 2017 ~ Oct. 30, 2015 ~ Jan. 1, 2014 ~ Jan. 1, 2012 ~